Most orders are shipped via USPS within 3 business days of your order. Please allow 3-10 business days for delivery. We make every attempt to deliver your product as fast as possible but we cannot guarantee delivery time. To ensure that you receive your order when you need it, please plan accordingly. During the holidays, please place your order at least one week prior to ensure timely delivery. ​ Deliveries to residential addresses typically do not require a signature, however, in the event that one is required and no one is available to sign, a note will be left noting the attempted delivery. If the package is unable to be delivered for any reason, it will be returned to Love Artistry. ​ Once your order has been shipped, you will receive an email informing you of your package being shipped. If you need assistance with your order, please email us at support@loveartistry.shop ​ Love Artistry reserves the right to change this policy at any time. Please check back from time to time to note any changes.

Many common candle brands use a highly toxic ingredient called paraffin wax, which is derived from crude oil. Even refined paraffin wax, which is FDA approved, contains crude oil. Through studies, it has been deemed dangerous and can cause, nausea, headaches, fatigue and other symptoms when inhaled. Additionally, many fragrance oils these companies use in their candles contain phthalates, which are a plasticizer designed to hold the scent, however it is not necessary in the making of fragrance oil. If you have had bad experiences before with common candles, this may be the reason. Our candles are non-toxic and do not emit the harmful chemicals that paraffin wax does. Additionally, the fragrance oils we use do not contain anything that is harmful to inhale, when used in the use of a candle/wax melt.

For information and questions about custom labels, or custom orders please contact us at support@loveartistry.shop

Payments are due at the time the order is placed. We accept debit/credit cards and PayPal for online orders.

Use wick trimmers to trim the wick of your candle to 1/4" before relighting. Dispose of the trimmed wick/soot. *The wick trimmer is specially designed to fit into jars of various depths and provide a surface to hold the excess wick as you lift it out of the jar.

All candle scents are limited and come back during its best matched with season. Occasionally, there will be some scents made and available out of season. If you are looking for a specific scent not available, please contact us through the contact form, social media or email support@loveartistry.shop to check and see if we have what you're looking for.

For information and questions about wholesale or interest in stocking our candles in your retail location, please contact us at support@loveartistry.shop